About
As a software engineer with seven years of industry experience, I have consistently demonstrated a passion for excellence and a commitment to delivering top-notch results. I am currently a proud member of the Cloud Infrastructure Platform Services team at ServiceNow, where I leverage my technical expertise and problem-solving skills to help build and maintain world-class cloud infrastructure.
Software Engineer & ServiceNow Developer.
Throughout my career, I have developed a reputation for being a team player, an excellent communicator, and a quick learner. My ability to collaborate effectively with colleagues, stakeholders, and clients has enabled me to contribute to a wide range of complex projects and initiatives
- City: Seattle, USA
- Favorite Food: Ramen
- Degree: B.S. in Computer Science
- Favorite Language: JavaScript
In addition to my technical skills, I pride myself on my attention to detail, my ability to work under pressure, and my commitment to delivering results that exceed expectations. Whether I am tackling a new challenge or working to optimize existing systems, I am always looking for ways to improve processes, streamline workflows, and enhance overall efficiency. Overall, I believe that my passion, expertise, and work ethic make me an ideal candidate for any software engineering role, and I am excited to continue building my career in this dynamic and rapidly evolving field.
Resume
Sumary
Jacob Lindstrom
Seattle, WA
A highly skilled software engineer with 7 years of industry experience and a passion for excellence. Currently contributing to the Cloud Infrastructure Platform Services team at ServiceNow with a collaborative approach and meticulous attention to detail.
Education
B.S. Computer Science
2013 - 2017
Seattle Pacific University, Seattle, WA
During my time at SPU, I pursued a B.S. in Computer Science, where I honed my technical skills and developed a strong foundation in programming, algorithms, and data structures. The rigorous coursework and practical experience I gained have prepared me well for a successful career in the tech industry.
Skills
Currently Using:
JavaScript, QUnit/SinonJS, Bash/sh, ServiceNow Platform Orchestration
Familiar with:
C, C++, C#, Java, Python, SQL/NoSQL, HTML/CSS
Tools/etc:
Git, Lucidchart, Knowledge of Agile and Scrum Practices
Professional Experience
Staff Software Engineer
Mar 2024 - Present
Full-time · 6 yrs
ServiceNow, Kirkland, WA
- Automating ServiceNow workflows and processes for provisioning, configuration, and monitoring of cloud resources and services.
Senior Software Engineer
Mar 2021 - Mar 2024 · 3 yrs
ServiceNow, Kirkland, WA
- UTG Llama award Q3/2023 recipient for outstanding contributions to Rack Life cycle Automation.
- Collaborated with the Cloud Networking Services team to develop and implement automated network switch deployment workflows utilizing Cisco NX API, enhancing efficiency and reliability in network infrastructure provisioning.
- Integrated internal tooling seamlessly with REST APIs and programming interfaces from leading hardware vendors such as Dell, Juniper Networks, Purestorage and other cloud hardware providers.
Software Engineer
Apr 2018 - Mar 2021 · 3 yrs
ServiceNow, Kirkland, WA
- Spearheaded the development of Dell Tech Direct Dispatch automation, optimizing the dispatch process and ensuring precise shipment of Dell parts worldwide.
- Reviewed Dell Tech Direct APIs, identifying areas of improvement and expressing concerns. Subsequently, collaborated with Dell to overhaul endpoints, authorization workflows, and documentation.
- Implemented a new priority queue system for ServiceNow Dell dispatches, enhancing efficiency by reducing the time between dispatch request and part arrival.
Software Engineer
2017 - 2018
Mindtree, Redmond, WA
- Utilized TypeScript to create dynamic and interactive web interfaces for internal tooling.
- Used the Entity Framework for ADO.NET to connect tooling with various data sources and services, such as SQL Server, Cosmos DB, and Azure Storage.
- Collaborated with other developers and stakeholders to ensure the tooling met the business requirements and user needs.
Licenses, Certifications, and Patents
In addition to my education and work experience, I have also obtained the following licenses, certifications, and patents that showcase my skills and innovation in developing cutting-edge software solutions.
Patent - System and Method for Determining and Tracking Cloud Capacity Metrics
US 11099903 - Issued Aug 24, 2021